Please print and fill out the following for to request an RMA number.
All information must be completed in order to be approved.
Upon completion, please fax to 1-309-757-1241.
When your RMA form has been received, Mutual Wheel Company will send you an e-mail confirmation of receipt
If you do not receive a confirmation that we received your fax or e-mail, then please re-send your form or contact Mutual Wheel Company ASAP.
Upon approval, an RMA number will be issued within 48hrs.
Merchandise returned without an RMA number will be refused by our
shipping department.
Please mark the RMA number on the shipping label of your package.
Mail to: Mutual Wheel Company
2345 4th Avenue
Moline, IL. 61265
If you have any questions, please contact our customer service at 1-309-757-1244. Thank you for shopping with Mutual Wheel Company
Attn: RMA Department
Fax Number: 1-309-757-1241
Customer Number:____________________________ Date:____________________________________
Original Invoice#______________________________ Original Invoice Date: ______________________
Contact Name: __________________________________E-MAIL:_______________________________
Ship to Address:______________________________________________________________________
City/State/Zip:_______________________________________________________________________
Part#: ________________ Product: ______________________________________
Price: ________________ Reason: _______________________________________
Part#: ________________ Product: ______________________________________
Price: ________________ Reason: _______________________________________
Part#: ________________ Product: ______________________________________
Price: ________________ Reason: _______________________________________
RMA numbers are valid for 15 days after the day of issuance. The RMA number(s) must be prominently displayed only on the shipping label of boxes containing returned goods. Do not mark the boxes themselves. Any product returned without an RMA number, incomplete and/or not in resalable condition, or with an RMA number over 15 days old, may be refused. Returned goods must be shipped freight prepaid in their original boxes and packing material. A copy of your packing list/invoice must accompany all returned Products. Returned goods should be freight insured by you. Product returned to you under Warranty is shipped freight-prepaid via UPS Ground or other carrier at our discretion. Mutual Wheel Company reserves the right to charge for shipping, handling and labor if the Product received for repair is non-defective.